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Complaints and suggestions

如果您在购物过程中有任何建议或者意见,您可以通过【在线客服】或客服热线4008899646与我们联系沟通。我们承诺在24小时内与您联系。
为了退货流程更方便,Yoho已推出自助退货流程,请登录后在“订单管理”中依指示进行在线退货操作。如自助退货有困难,可拨打我们的服务热线4008899646或者联系在线客服,
客服人员会协助您完成退货,我们将以最快的速度妥善为您解决。

If you have any suggestions or comments during the shopping process, you can contact us via 【Online Customer Service】 or customer service hotline 4008899646. We are committed to contact you within 24 hours.

In order to return the process more convenient, Yoho has launched a self-service return process, please log in the "order management" in accordance with the instructions for online return operation. Such as self-service returns difficult, you can call our service hotline 4008899646 or contact online customer service,

Customer service staff will help you complete the return, we will be the fastest speed for your solution.


服务时间

在线客服:7*24小时
400客服热线:8:00-22:30

service hours

Online customer service: 7 * 24 hours

400 Customer Service Hotline: 8: 00-22: 30